Program Manager has direct responsibility for the health and safety of Veterans in the Sheridan VA HCS outpatient mental health programs. The position includes broad program management responsibilities which include the operation and management of key clinical programs within Sheridan VA HCS's multiple outpatient mental health programs. Incumbent oversees the daily operation of the outpatient mental health programs. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/28/2022. Basic Requirements: United States Citizenship. Education. Possess a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the school of social work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. For grades below or at the full performance level, VHA social workers who are not licensed or certified at the time of appointment must become licensed or certified at the independent master's level within 3 years of their appointment as a social worker. Licensure. Possess a full and unrestricted license or certification by a state to independently practice social work at the master's degree level. English Language Proficiency. Social workers must be proficient in spoken and written English. Grade Determination: Social Worker (Program Coordinator), GS-13 Experience/Education: One year of experience equivalent to the GS-12 grade level. Experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency. Candidates may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience. Licensure/Certification. Individuals assigned as social worker program coordinator must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure. Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate all of the following KSAs: Skill in coordinating and implementing one or more specialty program(s), across the facility. Skill in local policy and practice development, procedures, and/or practice guidelines for the program as prescribed by the program handbook or national directive. Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program area(s). Ability to collaborate with internal and external partners to further program goals and enhance patient centered care. Ability to provide the full range of supervisory duties including assignment of work to be performed; performance evaluations; and selection of staff, training, and recommendation of awards, advancements, and when appropriate, disciplinary action. Ability to oversee the fiscal matters of the functions supervised (including fund controls, contracts, and equipment expenditures), forecast resource and equipment needs, and administer the allocated budget. Knowledge of organizational structure and impact on program operations References: VA Handbook 5005, Appendix G39. Social Worker Qualification Standard, GS-185. Physical Requirements. See VA Directive and Handbook 5019, Employee Occupational Health Services. ["Program Manager has direct responsibility for the health and safety of the Veterans participating in the Sheridan VA HCS outpatient mental health programs. This is accomplished primarily through the supervision and monitoring of clinical and administrative staff and the day to day operations in the programs. The population consists of veterans with PTSD, SUD, SMI and Co- Occurring Disorders. The outpatient mental health program is a focus of the Uniform Benefits to which veterans are entitled. The outpatient mental health program is a very busy, multi-problematic setting in which issues such as medical or mental health can quickly escalate to a critical level. Additionally, the balancing of resident safety with budgetary concerns is a delicate mixture of clinical concern and knowledge and practical experience. Keen judgments with\nconfidence and effective communication are imperative to the functioning of this position and are a major area of concentration. Administrative Responsibilities:\nThe incumbent has direct administrative and professional supervision of interdisciplinary staff assigned or annexed to the outpatient mental health programs (e.g. Nurse Practitioners, Secretarial staff, Nurse managers, Psychologists, Social Workers, Nursing Staff, Addiction Therapists, and Peer Support Specialists). Responsibilities also include: - Considering all factors in assessing the needs of Veterans receiving care in the outpatient mental health clinic. The outpatient program has substance abuse care, dual diagnosis, posttraumatic stress disorder, and serious mental illness programs from which to choose.\n- Coordinating the Quality Improvement Program with the outpatient mental health clinic and conducts Point of Care reviews to enhance performance in the program as well a meet or exceed regulatory agency standards.\n- The incumbent will plan work to be accomplished by clinical staff, groups/classes for Veterans, staff training, to be completed within a designated time frame.\n- The incumbent will assign work based on priorities, consideration of difficulty and the capabilities of the employees.\n- The incumbent will evaluate work performance on a continuous basis, providing oral and written feedback when indicated.\n- The incumbent will give advice, counsel or instructions to employees on work and administrative matters.\n- The incumbent will interview candidates for vacancy positions and recommend appointments.\n- The incumbent will hear and resolve complaints, refer group grievances and serious, unresolved complaints to a higher level.\n- Effect minor disciplinary measures and recommend action for more serious cases. Clinical Responsibilities:\n- The incumbent counsels Veterans participating in the outpatient mental health services with group and individual interactions specific to PTSD specialty care services.\n- The incumbent makes assessments of the veterans referred and the type and scope of services required by each Veteran with specialty PTSD treatment needs. They use Evidence Based Practice models to provide specialty PTSD treatment. They represent the VA and the ACOS to the community, residents, families, agencies, legislators, surveying bodies and other VA's. They advise the ACOS of Mental Health of any issues which need to be resolved on a higher level. Academic Teaching and Training:\n- Provides educational leadership guidance and consultation to staffs of units to which assigned and identifies and arranges\n- May provide additional clinical supervision to various disciplines and levels of training, including trainees seeking licensure.\n- May function as a faculty member of the Pre-doctoral Psychology Internship program.\n- Serves as a consultant to other medical center staff and trainees, particularly related to the Outpatient treatment setting.\n- As necessary, develops and provides in-service education to bring an awareness to the Medical Center staff of the veterans' perceptions of their Medical Center experience, thereby contributing to improved staff understanding and attitude.\n- Offers consultation to colleagues and students on the psychosocial treatment of patients treated in specialty areas, rendering professional opinions based on experience and expertise and role modeling effective practice skills.\n- Demonstrates the ability to teach and mentor staff and students in the special area of practice and to provide supervision for licensure or specialty certifications. Research and/or Program Evaluation:\n- Identifies the elements of clinical or administrative practices that contribute or create an atmosphere for customer dissatisfaction, and recommends changes that will reduce or eliminate justified complaints. Work Schedule: Monday-Friday\nTelework: Not Available\nVirtual: This is not a virtual position.\nFunctional Statement #:54358O\nFinancial Disclosure Report: Not required"]