YOU ARE REQUIRED TO SUBMIT A RESUME WITH YOUR APPLICATION!
All the benefits and perks you need for you and your family:
Benefits from Day One
Paid Days Off from Day One
Debt-free Education* (Certifications and Degrees without out-of-pocket tuition expense)
* Nursing or BU specific benefits and perks
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule: Full Time
Shift: 10:30am - 11pm (3x12 with rotating weekends)
The community you’ll be caring for:
• Located on a lush tropical campus, our flagship hospital, 1,368-bed AdventHealth Orlando • We offer great benefits with immediate Health Insurance coverage • Career growth and advancement potential • Serves as the major tertiary facility for much of the Southeast, the Caribbean and South America • AdventHealth Orlando houses one of the largest Emergency Departments and largest cardiac catheterization labs in the country • We are already one of the busiest hospitals in the nation, providing service excellence to more than 32,000 inpatients and 125,000 outpatients each year
The role you’ll contribute:
Behavioral Health Intake Coordinator completes pre-authorization insurance verifications, communicates Baker Act patient throughput barriers to the Leadership up-line in a timely manner, and effectively facilitates patients to a Baker Act receiving facility. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all
The value you’ll bring to the team:
•Updates and maintains waitlist for patients awaiting placement in a Baker Act receiving facility, and tracks community daily census for placement opportunities
•Maintains continuity and accuracy in documentation and timely follow up with units, departments, Center for Behavioral Health (CBH) and community leadership regarding placement barriers
•Assists in training new Intake Coordinators, attends weekly staff meetings, and maintains current knowledge of operational processes
•Verifies insurance benefits on all patients prior to admission to CBH and engages Emergency department and medical floor nursing team, Patient Access and Patient Financial Services in the verification process. Obtains pre-authorization and provides information to the Utilization Review Specialist, Utilization Review Case Manager and the Clinical Support Specialist to ensure clear communication, collaboration, accuracy and timely completion for operational and financial success of the Center for Behavioral Health
•Obtains the appropriate legal status documentation from CBH units/departments and community mental health providers for all patients on the Placement Waitlist
The expertise and experiences you'll need to succeed:
EDUCATION AND EXPERIENCE REQUIRED:
•Bachelor's degree in Social Work, Psychology or other related mental health care fields OR see licensure
Please be advised that all licenses and certifications listed are not required. If you only have one or some of those listed, you may still be eligible for this position.
•Formal De-escalation Training– must be obtained within 90 days of employment
•BLS certification if applicable to facility
•Master's degree in Social Work, Psychology or other related mental health care fields
At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.