The Veterans Crisis Line (VCL) connects Veterans and Service members in crisis, along with their families and others, with qualified Social Science Specialists (Crisis Responders) through a confidential toll-free hotline, online chat, or text. Crisis Responders are trained to assist Veterans and Service members through various kinds of behavioral health crisis situations by providing support and referrals to VA and local services. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency: Social Science Specialists (Crisis Responders) must be proficient in spoken and written English. See 38 U.S.C. § 7403(f). Education and Experience: Applicants must meet